Question 1

How does Audionotes.app function?

Accepted Answer

Audionotes.app leverages advanced AI models, including OpenAI's Whisper and other audio models, to transcribe, summarize, and process the text efficiently and accurately.

Question 2

Can I record audio from two sources on my device simultaneously?

Accepted Answer

Our app captures audio input exclusively from your device's microphone. We do not support recording audio from other sources, such as speakers.

Question 3

Do you support languages other than English?

Accepted Answer

Yes, we support 30+ languages - Dutch, English (en, en-AU, en-US, en-GB, en-NZ, en-IN), French, Hindi, German, Indonesian, Italian, Japanese, Korean, Mandarin, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian.

Question 4

Do you offer refunds for paid plans?

Accepted Answer

We don't provide refunds for paid subscriptions. We encourage you to try our free plan first to experience Audionotes and make an informed decision before upgrading.

Question 5

How can I get support if I need help?

Accepted Answer

Our support team is readily available via email at hello@audionotes.app. We aim to respond to all inquiries within 24 hours during weekdays.

Question 6

What are the audio and file size limits for each plan?

Accepted Answer

We offer flexible limits: Free Plan: 1 min per note. Personal Plan: 15 min per note, 50MB file size. Pro Plan: 60 min per note, 200MB file size. Ultra Plan: 180 min per note, 500MB file size.

Question 7

How do you protect my data privacy?

Accepted Answer

Your privacy is our top priority. We maintain strict data protection standards and never share your information with third parties.

Question 8

Will my data be used to train AI models?

Accepted Answer

No. We explicitly opted out of data training programs. Your content remains private and is never used for AI model training purposes.

Question 9

Can I switch between plans?

Accepted Answer

Yes! You can upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle.

Question 10

Do you offer team/enterprise plans?

Accepted Answer

Yes, for teams of 5 or more users, please contact us at hello@audionotes.app for custom enterprise pricing and features.

Question 11

Which devices and platforms do you support?

Accepted Answer

Audionotes works seamlessly across iOS, Android, Web, and Chrome extension. Notes sync automatically across all devices.

Question 12

How can I delete my account?

Accepted Answer

You can delete your account and all associated data from the settings menu. If you need assistance, our support team is here to help.

Question 13

Do you offer special pricing for educational institutions?

Accepted Answer

Yes! We offer educational discounts and institutional licenses for schools. Contact us for details.

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