How can we help?
Get answers to common questions on all things on Audionotes.app
What is an AI note taker?
An AI note taker is a tool that records and transcribes conversations, then summarises them into clear, organised notes using artificial intelligence. It helps you focus on the meeting while your notes are created automatically.
Why should I use AI to generate meeting minutes?
AI meeting minutes save time by automatically capturing discussions, decisions, and action points. Instead of writing notes manually, you get a ready summary that keeps teams aligned and improves follow-ups.
How does Audionotes.app function?
Audionotes.app leverages advanced AI models, including OpenAI's Whisper and other audio models, to transcribe, summarize, and process the text efficiently and accurately.
Can I record audio from two sources on my device simultaneously?
Our app captures audio input exclusively from your device's microphone. We do not support recording audio from other sources, such as speakers.
Do you support languages other than English?
Yes, we support 30+ languages - Dutch, English (en, en-AU, en-US, en-GB, en-NZ, en-IN), French, Hindi, German, Indonesian, Italian, Japanese, Korean, Mandarin, Norwegian, Polish,Portugueese, Russian, Spanish, Swediesh, Turkish, Ukranian
How accurate are Audionotes AI-generated meeting minutes?
Audionotes delivers up to 95% transcription accuracy in clear, single-speaker audio under optimal conditions. Real-world accuracy may vary based on background noise, overlapping speech, accents, and recording quality.
Do you offer refunds for paid plans?
We don't provide refunds for paid subscriptions. We encourage you to try our free plan first to experience Audionotes and make an informed decision before upgrading. This way, you can ensure the features meet your needs before committing to a paid plan.
How can I get support if I need help?
Our support team is readily available via email at hello@audionotes.app. We aim to respond to all inquiries within 24 hours during weekdays. Your success with Audionotes is our priority!
How do you protect my data privacy?
Your privacy is our top priority. We maintain strict data protection standards and never share your information with third-party services. Your notes and data remain completely confidential and secure within our platform.
Will my data be used to train AI models?
No. While we use OpenAI's models to power our AI features, we have explicitly opted out of data training programs. Your content remains private and is never used for AI model training purposes.
What are the audio & file size limits for each plan?
We offer flexible limits based on your needs:
Free Plan: 1 minute per note
Pro Plan: 3 hours/audio recording, 500 Mb/File Upload, 3 Hours/Youtube Video, 10 Mb/Image
Will my data be used to train AI models?
No. While we use OpenAI's models to power our AI features, we have explicitly opted out of data training programs. Your content remains private and is never used for AI model training purposes.
Are my AI-generated meeting minutes secure and private?
All recordings and transcripts created with Audionotes are encrypted and stored securely in your account. Notes are not shared with third parties or used for AI training, ensuring your meetings remain private.
Can I switch between plans?
Yes! You can upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle.
Do you offer team/enterprise plans?
Yes, for teams of 5 or more users, please contact us at hello@audionotes.app for custom enterprise pricing and features.
Which devices and platforms do you support?
Audionotes works seamlessly across iOS, Android, Web, and Chrome extension. Your notes sync automatically across all devices
How can I delete my account?
You can delete your account and all associated data from the settings menu. If you need assistance, our support team is here to help.
Do you offer special pricing for educational institutions?
Yes! We offer educational discounts and institutional licenses for schools. Contact us for details.
Audionotes is a customer first company. We are here at your service. For any queries, suggestions, issues or feature requests. Please reach out to us at hello@audionotes.app
Our standard response time is anywhere between 2-24 hours during weekdays.